Outage in Fastly

Elevated Errors for General Updates, Notification Center

Resolved Minor
February 20, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating elevated errors in our Fastly Application related to the recently released General Updates, Notification Center feature.Impacted customers would have received two notifications about a new version of Fastly CLI to support Rust v.1.84. Although the message mentions an attachment, customers may will not find a "download pdf" option upon logging in.This incident does not affect our ability to provide Fastly services. Our customers should not be experiencing any performance issues as a result of this situation.
Components affected
Fastly Customer Services Fastly Application
Latest Updates ( sorted recent to last )
INVESTIGATING 3 months ago - at 02/20/2025 08:54PM

We are currently investigating elevated errors in our Fastly Application related to the recently released General Updates, Notification Center feature.Impacted customers would have received two notifications about a new version of Fastly CLI to support Rust v.1.84. Although the message mentions an attachment, customers may will not find a "download pdf" option upon logging in.This incident does not affect our ability to provide Fastly services. Our customers should not be experiencing any performance issues as a result of this situation.

IDENTIFIED 3 months ago - at 02/20/2025 09:34PM

Our engineers have identified the contributing factor and are applying a fix to our General Updates, Notification Center service.This incident does not affect our ability to provide Fastly services. Our customers should not be experiencing any performance issues as a result of this situation.

MONITORING 3 months ago - at 02/20/2025 11:06PM

Engineering has confirmed the impact to General Updates, Notification Center service has been mitigated.This incident does not affect our ability to provide Fastly services. Our customers should not be experiencing any performance issues as a result of this situation.

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