Check if Chewy is down, recent outages, user-reported issues, and outages map.
Chewy is working normally
Report your issue to help others see what's happening with Chewy.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Chewy status data.
IsDown has tracked 0 incidents since started monitoring Chewy status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
No outages registered
Site returns 429 does not open
Getting 404 error on all pages
Fri., Aug. 15, 2025 10 AM, Pacific. "This page isn’t working. HTTP ERROR 429"
I've tried going directly to Chewy.com, using Google search, deleting my cache, rebooting my computer and entering from a product page through the Google search, but I can't get past this error: This page isn’t working. If the problem continues, contact the site owner. HTTP ERROR 429
Not able to get to cart to check out
Unable to login to my Chewy account to check status of my auto ship.
I cannot open Chewy in my browser.
Just stopped working. Hope I do not loose order
App or website won’t load.
Tells me payment is invalid. Google Pay won't open or opens to a page od nonsense.
White screen, not loading on browser.
I can't manage my auto ship; it won't let me log in to add to it
cant get into web site. crashed while trying to order
I can access my autoship page but no links are working and I cannot search Chewy website for other products
I went to the page and all that loaded was a white screen.
Only show chewy logo top of the page and then the search brings up a blank white screen.
Site does not power up - white screen
Can not sign in get error code 403 on the site and app
Chewy website was working for me this morning, but now all I get is a white page and an error message
Have not been able to login for two days and it will say that the site is having a problem. Customer service also indicates that there is a problem when you call the number.
Chewy's birthday shop page is down and not working properly.
I can shop but get the 404 error message when I try to checkout.
The homepage says it’s restricted and then directs me to click on a link that will take me to the homepage and when I click it, the page I’m on just reloads and says it’s restricted. Both on the app and the webpage.
The website is showing a blank white screen at 10 am NY 2/19/25
403 error accessing home page
getting an odd- access denial page
won't let me check out with prescriptions, I just get an error
I cannot get the website to open
It keeps giving me this 403 error and won’t let me order anything, look anything up. It’s not working at all. Can’t load anything into my cart either
I was trying to check out and order and the screen went blank around 5 pm today. I've tried it several times since and still get a blank screen.
When I click on the app icon, it opens up to a black screen and doesn’t even load before it closes out.
My application just shutdown on opening.
App not loading. Stays on white screen white chewy logo.
When I try to click on the app to open the website it doesn’t open.
Will not load. Blank screen
I can’t access the chewy app. I need to check my auto order and order food
O cannot got to the auto shop page, it won't load neither will the home page. I need to check on an order.
Site continues attempting to load, with no main screen
When I try and submit my autoship order it says there is a problem on their end. I have been receiving the error all day.
Since Monday I have not even been able to get the Chewy website to load at all
Cannot order Unable to open account Blank screen
site not loading. only blank screen
The page won't load. It is a blank white screen.
Open up Chewy.com and it's just a blank screen. Site will not load. Tried numerous times.
Cannot access chewy.com. Have to manage subscription and unable to get a Chewy screen. Just blank screen.
Website not loading. Blank white screen. Cleared cache and reset browser same issue.
Been trying for 2 days to access Chewy and it comes up blank.
Chewy site not loading on my PC
website will not load, cannot order pet supplies.
Website not loading, blank white screen
Chewy won't open on chrome or safari.
It won't load on our 2 macbooks, it will load on our phones and ipad though
I cannot even get to the point to log in.
Not able to connect with Chewy.
can't get to website to order.
web page will not load on crome I have the latest version
can't get on site today 6/30/24
The website returns ERR_HTTP2_PROTOCOL_ERROR
I can't login at the website.
cant get on my account, even tried threw their website
Online retailer specializing in pet food, supplies, and medications, offering subscription-based delivery and 24/7 customer support.
Monitoring Chewy since April 2023
0 incidents in 2025
Number of Incidents
0 issues
Last incident
- days ago
Chewy isn't down. You can check Chewy status and incident details on the top of the page. IsDown continuously monitors Chewy official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Chewy is currently operational. You can check Chewy status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Chewy being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Chewy official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Chewy last outage
IsDown and DownDetector help users determine if Chewy is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Chewy's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
