Chewy is operational
Updated a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
M
Have not been able to login for two days and it will say that the site is having a problem. Customer service also indicates that there is a problem when you call the number.
Laura
Chewy's birthday shop page is down and not working properly.
Amy
I can shop but get the 404 error message when I try to checkout.
Abby
The homepage says it’s restricted and then directs me to click on a link that will take me to the homepage and when I click it, the page I’m on just reloads and says it’s restricted. Both on the app and the webpage.
Denise
The website is showing a blank white screen at 10 am NY 2/19/25
jeff
403 error accessing home page
Barbara
getting an odd- access denial page
Cait
won't let me check out with prescriptions, I just get an error
Barbara
I cannot get the website to open
Michelle
It keeps giving me this 403 error and won’t let me order anything, look anything up. It’s not working at all. Can’t load anything into my cart either
Susan
I was trying to check out and order and the screen went blank around 5 pm today. I've tried it several times since and still get a blank screen.
Emma
When I click on the app icon, it opens up to a black screen and doesn’t even load before it closes out.
Bennett
My application just shutdown on opening.
Anna
App not loading. Stays on white screen white chewy logo.
Monica
When I try to click on the app to open the website it doesn’t open.
Jessie
Will not load. Blank screen
Rebecca
I can’t access the chewy app. I need to check my auto order and order food
Stan
O cannot got to the auto shop page, it won't load neither will the home page. I need to check on an order.
Jess
Site continues attempting to load, with no main screen
Christie
When I try and submit my autoship order it says there is a problem on their end. I have been receiving the error all day.
Lucy
Since Monday I have not even been able to get the Chewy website to load at all
Nannette
Cannot order Unable to open account Blank screen
Stef
site not loading. only blank screen
Julie
The page won't load. It is a blank white screen.
Kim
Open up Chewy.com and it's just a blank screen. Site will not load. Tried numerous times.
mary
Cannot access chewy.com. Have to manage subscription and unable to get a Chewy screen. Just blank screen.
Susie
Website not loading. Blank white screen. Cleared cache and reset browser same issue.
patti
Been trying for 2 days to access Chewy and it comes up blank.
Virginia
Chewy site not loading on my PC
dana
website will not load, cannot order pet supplies.
Melanie
Website not loading, blank white screen
Gail
Chewy won't open on chrome or safari.
Tanya
It won't load on our 2 macbooks, it will load on our phones and ipad though
Jonel
I cannot even get to the point to log in.
Marchelle
Not able to connect with Chewy.
Lois
can't get to website to order.
Justin
web page will not load on crome I have the latest version
Mary
can't get on site today 6/30/24
PK
The website returns ERR_HTTP2_PROTOCOL_ERROR
Leslie
I can't login at the website.
Barbara
cant get on my account, even tried threw their website
Linda
I cannot get into my autoship management account
IsDown has tracked 0 incidents since started monitoring Chewy status in April 2023.
No outages registered
0 incidents in 2025
Number of Incidents
0 issues
Last incident
- days ago
Chewy isn't down. You can check Chewy status and incident details on the top of the page. IsDown continuously monitors Chewy official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Chewy is currently operational. You can check Chewy status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Chewy being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Chewy official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Chewy last outage
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.