ThredUP status updated
ThredUP is working normally
This chart shows the number of user-reported issues for ThredUP service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ThredUP is down. The map shows recent ThredUP outages from around the world.
Top locations, last 24h:
See what users report when ThredUP is down and how ThredUP outages affect them.
Slow loading times. Crashing.
Ashley - Request failed on every page.
ThredUp is not showing any orders. It says I don't have any within the past 60 days which is not accurate. What is going on?.
Website link not working. Page states: "This request has failed. Unfortunately we are unable to complete your request at this time. Please contact support@thredup.com to report this issue and we will address it for you. Thanks.".
App crashes when trying to create direct listing.
Error message: "This request has failed. Unfortunately we are unable to complete your request at this time. Please contact support@thredup.com to report this issue and we will address it for you. Thanks.".
Full incident reports for recent ThredUP outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Possible Outage Indicated by User Reports
|
Sep 26, 2025 at 12:52 AM UTC
Never acknowledged
|
36 minutes |
|
Possible Outage Indicated by User Reports
|
Apr 09, 2025 at 01:09 PM UTC
Never acknowledged
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
Jul 05, 2024 at 09:49 PM UTC
Never acknowledged
|
31 minutes |
|
We are investigating issue related to the Database
|
Jun 28, 2022 at 11:59 PM UTC
|
5 minutes |
|
Website and Mobile Application performance is severely degraded.
|
Jun 28, 2022 at 03:30 AM UTC
|
about 1 hour |
|
We are investigating the cause of an outage impacting website and mobile apps.
|
Feb 23, 2022 at 05:29 PM UTC
|
about 1 month |
|
We have identified issues with Cloudflare, our CDN provider that directly affect Thredup.com perf...
|
Feb 15, 2022 at 10:42 PM UTC
|
about 1 month |
|
Engineering team is investigating the root cause
|
Sep 15, 2021 at 06:37 PM UTC
|
6 months |
|
Adding items to cart doesn't work
|
Jul 06, 2021 at 01:40 PM UTC
|
9 months |
|
We observe performance degradation across the services. Investigating the root cause
|
May 21, 2021 at 10:18 PM UTC
|
10 months |
Check if any ThredUP component is down. View the current status of 12 services and regions.
Teams that track ThredUP status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
ThredUP isn't down. You can check ThredUP status and incident details on the top of the page. IsDown continuously monitors ThredUP official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ThredUP is currently operational. You can check ThredUP status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ThredUP being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ThredUP official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ThredUP last outage was on June 28, 2022 with the title "System outage"
IsDown has tracked 44 ThredUP incidents since September 2021.
Check the ThredUP status at the top of this page. IsDown combines official status page data with user reports to show whether ThredUP is down for everyone or if the issue is on your end.
IsDown monitors 21 ThredUP components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ThredUP and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ThredUP is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ThredUP's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.