Is ThredUP Down? Check current status
Check if ThredUP is down, official outages, user-reported issues, and outages map.
Current ThredUP status
ThredUP status updated
a few minutes ago
ThredUP is working normally
ThredUP status was last checked by IsDown on at , and appears to be operational. We've received 1 user report in the past 24 hours.
ThredUP service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
ThredUP recent outages and downtime history
IsDown has tracked 44 incidents since started monitoring ThredUP status in September 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ThredUP outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 26, 2025
12:52 AM UTC
|
Not Confirmed by ThredUP
Possible Outage Indicated by User Reports
|
36 minutes |
|
Apr 09, 2025
01:09 PM UTC
|
Not Confirmed by ThredUP
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Jul 05, 2024
09:49 PM UTC
|
Not Confirmed by ThredUP
Possible Outage Indicated by User Reports
|
31 minutes |
|
Jun 28, 2022
11:59 PM UTC
|
Minor
We are investigating issue related to the Database
|
5 minutes |
|
Jun 28, 2022
03:30 AM UTC
|
Minor
Website and Mobile Application performance is severely degraded.
|
about 1 hour |
|
Feb 23, 2022
05:29 PM UTC
|
Major
We are investigating the cause of an outage impacting website and mobile apps.
|
about 1 month |
|
Feb 15, 2022
10:42 PM UTC
|
Minor
We have identified issues with Cloudflare, our CDN provider that directly affect Thredup.com perf...
|
about 1 month |
|
Sep 15, 2021
06:37 PM UTC
|
Minor
Engineering team is investigating the root cause
|
6 months |
|
Jul 06, 2021
01:40 PM UTC
|
Minor
Adding items to cart doesn't work
|
9 months |
|
May 21, 2021
10:18 PM UTC
|
Minor
We observe performance degradation across the services. Investigating the root cause
|
10 months |
User comments about ThredUP status
See what users are saying about ThredUP issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
-
Alexa - App doesn’t load. Website has service error.
-
Kat - Trying to load the website from a new tab (as opposed to following a link from a promotional email) on Mozilla Firefox is not working. Website is not loading, continues to hang. Following a link from a promotional email however, did load the site. Uncertain if this is user error or something goin....
-
attempts to log in fail/time out. Firefox confirms it's on threadup's side. Doesn't work in Chrome browser either.
-
Unable to login to app or website, none of my sales are showing.
-
1) No healthy upstream 2) 504 Gateway Time-out The server didn't respond in time. 3) upstream connect error or disconnect/reset before headers. reset reason: connection timeout.
-
Keep getting gateway errors.
-
M - Will not check out. Now app won’t open..
-
Carts are not working properly. Can't add certain items, or the item you want is trapped under "In someone's cart" when it was just in yours a second ago..
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Every time I click on an item it says something went wrong on the website or a refresh symbol shows up on the app.
-
Unable to add items to cart and unable to log in.
-
Checkout Payment Failure.
-
Account Login Issues.
-
Checkout Payment Failure.
-
Checkout Payment Failure.
-
D - Unable to check out using paypal despite all payment information being the same as successful orders in the past..
Checkout -
chaise - everytime i try to make a purchase it goes through just fine and i’ve tried multiple cards and they all go through but once i get to the green screen with the planet it freezes up and it’s like i didn’t buy anything at all.
-
Nancy - Can’t unfavorite several items .
Favoriting & Saved Searches -
N - “Unable to reach ThredUP” message and app won’t load .
-
PD - States ‘something happened’ can’t login.
-
Robin - App says it is unable to reach ThredUp..
iOS Mobile App -
Andee - I can’t log in on my phone’s Chrome browser. I’ve tried several times, and it will just say “we’ve encountered an error trying again later.” It did this last week when I attempted to log in as well. .
-
Anne - Cannot check out FOR DAYS.
-
Bri - error message on all pages saying there's an issue and to try again - checked on both my computer and phone.
-
Anna - Threadup App is not working and neither is website .
-
Bridget - Listings won’t load or open.
-
Donna - All searches resulting in nothing found.
-
Amy - App says “unable to reach Thred Up”.
-
Julia - not opening in various browsers.
-
hafsa - dude it’s telling me something’s wrong with my payment information and not letting me check out. how do I fix this??.
Checkout -
Lu - Can't login via app or website. Error msg says it's having trouble connecting to the server..
ThredUP components or services current status
Online consignment and thrift store for buying and selling secondhand clothing, utilizing robust cloud infrastructure for secure transactions and data management.
Monitoring ThredUP since September 2021
Tracking 21 ThredUP services and regions
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Support at website.
Check their status page.
2 incidents in 2025
