Live ThredUP status. See if ThredUP is down, view recent outages, and get real-time alerts when problems start.
ThredUP is operational
IsDown pulls data from ThredUP's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 44 incidents since started monitoring ThredUP status in September 2021. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
almost 3 years ago · lasted 5 minutes
We are investigating issue related to the Database
almost 3 years ago · lasted about 1 hour
Website and Mobile Application performance is severely degraded.
about 3 years ago · lasted about 1 month
We are investigating the cause of an outage impacting website and mobile apps.
We've tracked and collected 44 incidents since started monitoring ThredUP status
Karol
I can’t login in my account all my information disappeared. Every time I try to log in it says authentication error
Ava
Hey, I can't log in or sign up with another account.
Paula
Initially, the app was telling me that there was no stock. I then logged out to see if that helped, and it did because I then could see there was actual stock. Then I tried to log back in my account and now the app won’t let me. I tried changing my password, but it said “access denied”. Not sure ...
Nikki
When visiting ThredUp.com, an analog page loads instead saying "No healthy upstream."
Samantha
ThredUp app is down, unable to use filters or see home page
Christie
I can not access. The clean out section. To view. My items listed.
CJ
cannot log in - only some characters show up as typed in log in fields
Dara
Items not adding to cart or loading
Glo
Not loading after I want to checkout
Eloise
Can not load the page on any browser
Marie
ThredUp will not process my payment.
lizzie
I can't add anything to my cart on the app, but then on the website, I can't even log in.
Tori
Something’s up, hang tight. Our site is down, but we’ll be back soon! Refresh this page or check our server status to know when we’re back up and running.
Cat
Won't load app or let me log into browser
Jennifer
their website is not working
charlotte
can't log in; can't add anything to cart
Tammy
Wow. Why are you reporting that they are "operational"? Checkout is still not processing payments.
Tammy
Checkout process has not worked for the past several hours (I noticed after 09:00 PM (EST). No matter which credit card I attempt to use, an error message appears claiming that there is a problem with my payment. All of my credit cards that I've submitted for payment are valid w/available credi...
maureen
my favorite page is not opening
BM
When I try to load my clean out bag page on the app, the app crashes repeatedly.
Jem
Won’t load favorites list
Liz
I’m on the app and every time I try to open my clearout bags to see progress the app closes. When I use the desktop it’s showing one bag from 2023 and nothing new
cynthia
I cannot check out and purchase myitems
B
EVERY saying “item already purchased” but when I close the app it come back and items are indeed available to add to cart/saved (not unavailable). Then proceeds to glitch after 3-5min of being back on app
Alyssa
The app won’t show actual items and reports an error.
K
Cannot log in, cannot remove item from cart, cannot check out.
Mary
Not loading items I receive an error message and instructions to refresh
Tami
Cannot order says oops something went wrong
Billy
Unable to connect to any servers and saying to try again later.
Lauren
Unable to check out. App keeps crashing. Website saying there is an issue with the order. But card is still charged??? Any one else with this issue?
Staci
Not opening. Staying on green screen with Thredup logo
Jasmine
the app is not allowing me to sell. Saying I need to fill out all the information which is completely filled out.
Denise
I go to website, it says 'bad gateway'
Susannah
Can't access website or app
Luisa
Any item I click on takes me to a "bad gateway" error page.
Kathy
It says there is a host issue and I can't access the site.
Anne
I open the site and it says my connection and browser is good but there is a bad gateway. It has been like this for 10 minutes.
Sunny
Showing up as bad gateway
Angela
Tried loading site and there is an error.
L
Can't access the site. Error message says "Bad gateway Error code 502"
Nazife
I cannot log in and make an order
maddie
pages aren't loading, keep getting "we've encountered an error" message
Jane
Site hasn't loaded for 2 days, gives the "oops, something went wrong" message
ThredUP isn't down. You can check ThredUP status and incident details on the top of the page. IsDown continuously monitors ThredUP official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ThredUP is currently operational. You can check ThredUP status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ThredUP being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ThredUP official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ThredUP last outage was on June 28, 2022 with the title "System outage"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
