Check if Shakepay is down, official outages, user-reported issues, and outages map.
Shakepay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 299 incidents since started monitoring Shakepay status in July 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shakepay outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
10:22 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 11 hours |
Oct 15, 2025
12:42 PM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
about 2 hours |
Oct 10, 2025
06:02 PM EDT
|
Minor
We are currently investigating this issue.
|
about 2 hours |
Oct 08, 2025
06:12 PM EDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
Oct 03, 2025
11:29 AM EDT
|
Minor
We are currently experiencing issues with SMS delivery through our short code provider. This is a...
|
31 minutes |
Sep 30, 2025
06:17 PM EDT
|
Major
We are seeing longer than usual delays for ETH & USDC cashouts, and are investigating the issue.
...
|
about 1 hour |
Sep 10, 2025
10:10 AM EDT
|
Major
We are seeing longer than usual delays for ETH & USDC cashouts and cashins, and are investigating...
|
38 minutes |
Sep 02, 2025
09:14 AM EDT
|
Minor
An internal issue is currently preventing the use of the Shakepay card to perform any purchase - ...
|
about 2 hours |
Aug 14, 2025
01:23 AM EDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
Jul 15, 2025
02:07 PM EDT
|
Major
Our service provider is experiencing an unplanned service interruption that is causing degraded p...
|
about 1 hour |
See what users are saying about Shakepay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
The app stopped working just after 9pm PDT, and will not connect to the internet. Their website is also not working..
Cee - Can’t receive transfers or deposits. App says it’s down .
Erica - My shakes are not registering, I've updated and reinstalled nothing js working .
Mike - App unresponsive. Entire reddit thread of people saying the same.
Michael - Very slow accepting etransfer, I tried 3 times and quit. It was 1k and I didn't want it in bit world waiting. .
CJ - Delays are happening (24 Hours Delay).
Kan - I cant login and get blocked by shakepay. .
Mark - Eth transactions show complete but not sending..
IsDown aggregates scheduled maintenances for Shakepay. Currently, there are 2 more maintenances scheduled.
Scheduled for October 26, 2025 at 08:00 AM EDT · until 11:00 AM EDT
Due to a scheduled maintenance from our banking partner, third party e-Transfer deposits and withdrawals will be limited Sunday, October 26 between 8:00 - 11:00 ET. Full functionality will be restored at that point and transfers will be processed ...
Scheduled for November 03, 2025 at 08:00 AM EST · until 10:00 AM EST
We will be undergoing scheduled maintenance during this time.
Component | Status | Details |
---|---|---|
General status | OK | View details |
Buy and sell status | OK | View details |
Funding status | OK | View details |
Cashouts status | OK | View details |
Cryptocurrency exchange platform that allows users to buy, sell, and cash out Bitcoin and Ethereum using various funding methods including Interac e-Transfer and wire transfers.
Monitoring Shakepay since July 2021
Tracking 15 Shakepay services and regions
35 incidents in 2025
Shakepay isn't down. You can check Shakepay status and incident details on the top of the page. IsDown continuously monitors Shakepay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shakepay is currently operational. You can check Shakepay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shakepay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shakepay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shakepay last outage was on October 20, 2025 with the title "Card Service (Issuing, Digital Wallet Tokenization) problems"
IsDown and DownDetector help users determine if Shakepay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shakepay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.