Check if Shakepay is down, official outages, user-reported issues, and outages map.
Shakepay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 307 incidents since started monitoring Shakepay status in July 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shakepay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 13, 2025
10:15 PM UTC
|
Minor
An issue affecting a third-party provider is impacting a subset of users in regards to email comm...
|
about 2 hours |
|
Nov 13, 2025
10:14 PM UTC
|
Minor
We are currently investigating the issue - Pending e-Transfers will get processed as soon as poss...
|
about 2 hours |
|
Nov 11, 2025
10:44 PM UTC
|
Minor
We’re currently experiencing delays with Interac e-Transfer money requests and USDC to USD conver...
|
about 2 hours |
|
Nov 11, 2025
09:34 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Nov 10, 2025
08:50 AM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Nov 03, 2025
11:39 PM UTC
|
Minor
We've identified an issue preventing USDC cashout from the app.
We're working on a fix - Estima...
|
about 1 hour |
|
Oct 31, 2025
02:42 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Oct 27, 2025
10:36 AM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Oct 20, 2025
02:22 PM UTC
|
Minor
The issue has been identified and a fix is being implemented.
|
about 11 hours |
|
Oct 15, 2025
04:42 PM UTC
|
Minor
The issue has been identified and a fix is being implemented.
|
about 2 hours |
See what users are saying about Shakepay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Not showing my money in my account.
Can not access settings or any screen it is frozen once log In. Can not see what btc or anything is at, or add any crypto or money.
Can’t log in with app for days Tried phone power cycle Uninstall reinstall Everytime “cannot connect to server”.
The app stopped working just after 9pm PDT, and will not connect to the internet. Their website is also not working..
Cee - Can’t receive transfers or deposits. App says it’s down .
Erica - My shakes are not registering, I've updated and reinstalled nothing js working .
Mike - App unresponsive. Entire reddit thread of people saying the same.
Michael - Very slow accepting etransfer, I tried 3 times and quit. It was 1k and I didn't want it in bit world waiting. .
CJ - Delays are happening (24 Hours Delay).
Kan - I cant login and get blocked by shakepay. .
Mark - Eth transactions show complete but not sending..
IsDown aggregates scheduled maintenances for Shakepay. Currently, there are 4 more maintenances scheduled.
Scheduled for November 20, 2025 at 07:00 AM UTC · until 07:30 AM UTC
Thursday, November 20th, at 2:00 AM, we will be performing a scheduled database upgrade. All services will be unavailable during this short timeframe (approximately 30 minutes). We will keep this status page current with live updates. Once comp...
Scheduled for November 23, 2025 at 05:45 AM UTC · until 12:15 PM UTC
Due to a scheduled maintenance from our banking partner, e-Transfer deposits and withdrawals will be unavailable on November 23 between 0.45am - 7:45am ET. Full functionality will be restored at that point and transfers will be processed then.
Scheduled for November 25, 2025 at 06:45 AM UTC · until 09:15 AM UTC
Due to a scheduled maintenance from our banking partner, e-Transfer withdrawals will be delayed on November 25 between 1:45am - 4:15 ET. Full functionality will be restored at that point and transfers will be processed then.
| Component | Status | Details |
|---|---|---|
| Buy and sell status | OK | View details |
| Cashouts status | OK | View details |
| Funding status | OK | View details |
| General status | OK | View details |
Cryptocurrency exchange platform that allows users to buy, sell, and cash out Bitcoin and Ethereum using various funding methods including Interac e-Transfer and wire transfers.
Monitoring Shakepay since July 2021
Tracking 15 Shakepay services and regions
43 incidents in 2025
Shakepay isn't down. You can check Shakepay status and incident details on the top of the page. IsDown continuously monitors Shakepay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shakepay is currently operational. You can check Shakepay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shakepay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shakepay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shakepay last outage was on November 13, 2025 with the title "Delayed Incoming E-Transfers"
IsDown and DownDetector help users determine if Shakepay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shakepay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.