Check if Shakepay is down, official outages, user-reported issues, and outages map.
Shakepay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Shakepay issues that impacted them and how they are affected by the outage.
Not able to send to external wallet..
Tried to confirm a money send through my email and it is not letting me.
Not showing my money in my account.
Can not access settings or any screen it is frozen once log In. Can not see what btc or anything is at, or add any crypto or money.
Can’t log in with app for days Tried phone power cycle Uninstall reinstall Everytime “cannot connect to server”.
The app stopped working just after 9pm PDT, and will not connect to the internet. Their website is also not working..
Cee - Can’t receive transfers or deposits. App says it’s down .
Erica - My shakes are not registering, I've updated and reinstalled nothing js working .
Mike - App unresponsive. Entire reddit thread of people saying the same.
Michael - Very slow accepting etransfer, I tried 3 times and quit. It was 1k and I didn't want it in bit world waiting. .
CJ - Delays are happening (24 Hours Delay).
Kan - I cant login and get blocked by shakepay. .
Mark - Eth transactions show complete but not sending..
IsDown has tracked 309 incidents since started monitoring Shakepay status in July 2021. We collect data from 5200+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shakepay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 11, 2025
11:39 AM UTC
|
Minor
Notifications, emails, card cashbacks, bill payments, face auth, 3rd Party eTransfer Contact upda...
|
29 minutes |
|
Nov 23, 2025
05:25 PM UTC
|
Minor
We are currently investigating the issue. Pending e-Transfers will get processed as soon as possi...
|
about 3 hours |
|
Nov 13, 2025
10:15 PM UTC
|
Minor
An issue affecting a third-party provider is impacting a subset of users in regards to email comm...
|
about 2 hours |
|
Nov 13, 2025
10:14 PM UTC
|
Minor
We are currently investigating the issue - Pending e-Transfers will get processed as soon as poss...
|
about 2 hours |
|
Nov 11, 2025
10:44 PM UTC
|
Minor
We’re currently experiencing delays with Interac e-Transfer money requests and USDC to USD conver...
|
about 2 hours |
|
Nov 11, 2025
09:34 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Nov 10, 2025
08:50 AM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Nov 03, 2025
11:39 PM UTC
|
Minor
We've identified an issue preventing USDC cashout from the app.
We're working on a fix - Estima...
|
about 1 hour |
|
Oct 31, 2025
02:42 PM UTC
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Oct 27, 2025
10:36 AM UTC
|
Major
We are currently investigating this issue.
|
about 1 hour |
IsDown aggregates scheduled maintenances for Shakepay. Currently, there are 1 more maintenances scheduled.
Scheduled for January 10, 2026 at 05:00 AM UTC · until 11:00 AM UTC
We will be undergoing scheduled maintenance during this time.
| Component | Status | Details |
|---|---|---|
| Cashouts status | MINOR | View details |
| Funding status | MINOR | View details |
| Buy and sell status | OK | View details |
| General status | OK | View details |
Shakepay isn't down. You can check Shakepay status and incident details on the top of the page. IsDown continuously monitors Shakepay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Shakepay is currently operational. You can check Shakepay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Shakepay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Shakepay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Shakepay last outage was on December 11, 2025 with the title "Background jobs stuck"
IsDown and DownDetector help users determine if Shakepay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shakepay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.