Fastly's Chicago (CHI) Point of Presence experienced elevated errors and latency affecting a subset of edge POPs that rely on the Chicago shield. The issue was isolated to the North America region, with all other Fastly products and services remaining unaffected. Engineers identified the root cause within minutes and fully mitigated the impact within 43 minutes.
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[in progress]
Engineering has confirmed the impact to the subset of edge POPs served by our Chicago (CHI) shield has been mitigated.
We have identified the cause of elevated latency affecting a subset of edge POPs served by our Chicago (CHI) shield.Engineers are actively working on a mitigation. We understand how critical this service is to your operations and apologize for the disruption.All other products and services are unaffected by this incident.
We are investigating elevated errors to our Chicago (CHI) Point of Presence (POP).All other products and services are unaffected by this incident.
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