Outage in Fastly
Osaka (ITM) with Possible Impact
Resolved Minor
October 31, 2026 - Started about 15 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Fastly's content delivery service experienced increased errors and elevated latency at its Osaka (ITM) and Tokyo (NRT) points of presence for approximately 3.4 hours on October 31, 2026. The issue was isolated to these two Asian POPs, with all other products and services remaining unaffected. Engineers identified the root cause, deployed a fix, and confirmed full recovery with error rates and latency returning to normal levels.
We are investigating an issue causing increased errors and latency for our content delivery service in the Osaka (ITM) and Tokyo (NRT) Points of Presence (POPs).
Our engineers are actively working to diagnose the contributing factor.
We will provide another update as more information becomes available or within the next hour.
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Latest Updates ( sorted recent to last )
about 12 hours ago - at 10/31/2026 10:18PM
[in progress]
The fix has been successfully deployed, and we have observed a recovery of our content delivery service in the ITM and NRT POPs.
Error rates and latency have returned to nominal levels.
Our team will continue to monitor the platform to ensure stability before we resolve this incident.
about 13 hours ago - at 10/31/2026 09:20PM
Our engineers believe they have identified the contributing factor causing the issue impacting our content delivery service in the ITM and NRT POPs.We are now developing a fix, and we will post a new update once it has been fully implemented and we see signs of recovery.All other products and services remain unaffected by this incident.
about 15 hours ago - at 10/31/2026 07:19PM
We are investigating an issue causing increased errors and latency for our content delivery service in the Osaka (ITM) and Tokyo (NRT) Points of Presence (POPs).
Our engineers are actively working to diagnose the contributing factor.
We will provide another update as more information becomes available or within the next hour.
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