Outage in Fastmail
Interrupted access to Fastmail services
Resolved Minor
May 29, 2026 - Started 5 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Fastmail experienced a 1.7-hour service disruption affecting a small number of users who were unable to send and receive messages or access the web client and mobile app. The issue was caused by a failure on one of Fastmail's IMAP servers. The service was restored by failing over to secondary servers.
A small number of users are experiencing issues with sending and receiving messages, as well as accessing the app.
Components affected
Fastmail Web client and mobile app Fastmail Mail delivery Fastmail General AvailabilityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 days ago - at 05/29/2026 06:36AM
A small number of users are experiencing issues with sending and receiving messages, as well as accessing the app.
MONITORING
5 days ago - at 05/29/2026 07:01AM
We have restored the affected services by failing over to our secondary servers. We're continuing to monitor.
IDENTIFIED
5 days ago - at 05/29/2026 06:36AM
We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix.
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