Fastmail experienced a 17-minute service interruption caused by a failure on one of their IMAP servers, affecting a small number of users' access to the web client, mobile app, and mail delivery. The company identified the root cause within 5 minutes and successfully restored all affected services. Fastmail continued monitoring to ensure stability after the resolution.
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We have restored the affected services and we are continuing to monitor.
A small number of users are experiencing issues with accessing Fastmail service. We are currently investigating this incident.
We've identified the issue as being caused by a failure on one of our IMAP servers, and we're actively working on a fix.
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