Outage in FastSpring
API /accounts endpoint failures
Resolved Major
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Outage Details
Some attempts to POST to the /accounts API endpoint are returning the following error code with a 400 HTTP status response -
“email is passed as null. API cannot create account with empty email”
We have identified the root cause and are actively working on a solution.
Components affected
FastSpring SystemLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/09/2022 05:08PM
The solution has been tested and verified.
MONITORING
almost 3 years ago - at 11/09/2022 04:08PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 11/09/2022 03:31PM
Some attempts to POST to the /accounts API endpoint are returning the following error code with a 400 HTTP status response -
“email is passed as null. API cannot create account with empty email”
We have identified the root cause and are actively working on a solution.
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