Outage in FastSpring
API Limit
Resolved MinorIncident Report
We are aware that some sellers are experiencing API rate limiting issues, which are disrupting day-to-day business operations. FastSpring is actively investigating this as a priority and working towards a resolution. We will provide updates as soon as more information becomes available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/11/2025 02:52PM
We’ve identified a 30-minute window where almost all API calls were blocked, from 11:36 PM on 02.10 to 12:06 AM on 02.11. However, after this period, API traffic appears to be functioning normally.
At this time, the issue does not seem to be ongoing, but we are continuing to investigate the cause of the blockage during that specific window.
We will provide further updates as we gather more information. Thank you for your patience.
MONITORING
about 1 year ago - at 02/11/2025 11:49AM
We’ve identified a 30-minute window where almost all API calls were blocked, from 11:36 PM on 02.10 to 12:06 AM on 02.11. However, after this period, API traffic appears to be functioning normally.
At this time, the issue does not seem to be ongoing, but we are continuing to investigate the cause of the blockage during that specific window.
We will provide further updates as we gather more information. Thank you for your patience.
INVESTIGATING
about 1 year ago - at 02/11/2025 11:10AM
We are aware that some sellers are experiencing API rate limiting issues, which are disrupting day-to-day business operations. FastSpring is actively investigating this as a priority and working towards a resolution. We will provide updates as soon as more information becomes available.
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