AWS Outage Impacting FastSpring Platform and Stores

All services are operating normally, except for a delay in processing rebills. Our team is actively working to resolve this and ensure all affected transactions are completed as soon as possible.

Email and webhook delivery continues to be impacted by the AWS incident. We will continue to monitor

AWS services are being restored, but there may be delays in buyer emails or webhooks. We continue to monitor the situation

We continue to work with AWS to restore service

We are currently experiencing an issue caused by an ongoing AWS outage that is impacting the FastSpring platform. As a result, sellers may be unable to log in to their FastSpring accounts, and buyer checkout experiences may also be affected on stores hosted through FastSpring.
Our engineering team is actively monitoring the situation and working with AWS to restore full functionality as soon as possible.
We will provide updates here as more information becomes available.
Thank you for your patience and understanding.

We are continuing to investigate this issue.

Our cloud service provider is currently having issues with its service which is impacting our platform.