Outage in FatTail

Issue with 'EditIO' and 'EditDrop' Links in AdBook+ OMS Email Notifications

Resolved Minor

April 27, 2025 - Started 10 months ago - Lasted 3 months
Official incident page

Incident Report

We have identified an issue impacting the 'EditIO' and 'EditDrop' links in OMS email notifications. When users click these links, they are redirected to their AdBook+ landing page instead of the intended Campaign or Drop. This issue does not impact the Portal workflow — email links continue to redirect correctly to specific campaigns within the Portal UI. Our team is actively working on a fix and will provide an update as soon as we have a timeline for the release. We appreciate your patience as we resolve this issue. If you have any questions or concerns, please contact us at support.fattail.com.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 07/14/2025 02:36PM

This issues was resolved in our 3.98.01 release.

IDENTIFIED 10 months ago - at 04/27/2025 05:37PM

We have identified an issue impacting the 'EditIO' and 'EditDrop' links in OMS email notifications. When users click these links, they are redirected to their AdBook+ landing page instead of the intended Campaign or Drop.

This issue does not impact the Portal workflow — email links continue to redirect correctly to specific campaigns within the Portal UI.

Our team is actively working on a fix and will provide an update as soon as we have a timeline for the release. We appreciate your patience as we resolve this issue.

If you have any questions or concerns, please contact us at support.fattail.com.

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