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Outage in FeedbackFruits

Unscheduled partial disruption during product release

Resolved Major
May 16, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

The FeedbackFruits API experienced reduced availability due to an issue introduced in a recent product release, causing some assignments to be inaccessible to users. Our team has identified the root cause and is implementing a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 05/16/2025 11:40AM

System performance has remained stable and no further issues have been observed. The incident is now considered resolved. We will continue to monitor as part of our standard operations.

MONITORING 10 months ago - at 05/16/2025 10:56AM

The issue has been resolved and the release has been successfully completed. Our team is monitoring the platform to ensure continued stability.

IDENTIFIED 10 months ago - at 05/16/2025 10:39AM

The FeedbackFruits API experienced reduced availability due to an issue introduced in a recent product release, causing some assignments to be inaccessible to users. Our team has identified the root cause and is implementing a fix.

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