Outage in Felix
SMS Messages for Vodafone customers impacted
Resolved MajorIncident Report
We have identified a potential issue with SMS notifications, causing messages to fail to deliver for Multi-Factor Authentication. Further investigation is currently in progress.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/10/2025 03:45AM
This incident has been resolved.
MONITORING
5 months ago - at 12/09/2025 10:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 12/09/2025 06:30AM
The issue has been identified and a fix is being implemented.
SMS notifications for all services outside of Multi-Factor Authentication remain operational.
INVESTIGATING
5 months ago - at 12/09/2025 05:40AM
We have identified a potential issue with SMS notifications, causing messages to fail to deliver for Multi-Factor Authentication. Further investigation is currently in progress.
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