Outage in Felix
Service Outage
Resolved MajorIncident Report
Our engineering team is currently investigating reports of an unexpected outage affecting Felix services. Further information will be published as soon as it's available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/10/2026 10:49PM
All services have now been restored.
MONITORING
3 months ago - at 02/10/2026 10:19PM
More information available from our service provider: https://health.aws.amazon.com/health/status
IDENTIFIED
3 months ago - at 02/10/2026 10:17PM
A probable cause of the reported outage has been identified as an issue from our upstream service provider. We are now monitoring the progress.
INVESTIGATING
3 months ago - at 02/10/2026 10:12PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/10/2026 10:00PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 02/10/2026 09:59PM
Our engineering team is currently investigating reports of an unexpected outage affecting Felix services. Further information will be published as soon as it's available.
Latest Felix outages
Partial platform outage - about 2 months ago
Service Outage - 3 months ago
SMS Messages for Vodafone customers impacted - 5 months ago
Service Outage for Vendor Users - 8 months ago
Customers unable to login to platform - 9 months ago
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