Outage in Fieldroutes

Recurring Billing & Emailing Invoices Disruptions

Resolved Minor
October 15, 2025 - Started 7 days ago - Lasted about 23 hours
Official incident page

Incident Report

Our team is actively working to resolve an issue that prevented recurring billing from generating as expected. This issue is also impacting other processes such as emailing invoices. 

 If you are encountering these issues please email support@fieldroutes.com Next Update: 3:30pm CST
Components affected
Fieldroutes Recurring Billing Fieldroutes Customer Communication - Email

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/16/2025 02:55PM

These issues have been resolved. If you have any further questions about these issues, please reach out to support at: support@fieldroutes.com

MONITORING 7 days ago - at 10/15/2025 09:14PM

The team has identified the issue and put a fix in place. Recurring billing should be generating successfully now.

If you are still noticing issues please contact: support@fieldroutes.com

INVESTIGATING 7 days ago - at 10/15/2025 04:22PM

Our team is actively working to resolve an issue that prevented recurring billing from generating as expected. This issue is also impacting other processes such as emailing invoices. 



If you are encountering these issues please email support@fieldroutes.com

Next Update: 3:30pm CST

Latest Fieldroutes outages

Interruptions Due to our Cloud Provider - 2 days ago
Recurring Billing is Experiencing Issues with Invoices Not Generating Correctly - about 1 month ago
Fraud Advisory: Scammers Impersonating “FieldRoutes Merchant Services” - about 2 months ago
FieldRoutes Experiencing Slowness - 2 months ago
Drag and Drop Appointment Issue - 3 months ago

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