Outage in Fieldroutes
PestRoutes Sales app/FieldRoutes Payments Customer not able to add credit cards
Resolved MinorIncident Report
We are currently experiencing an issue that prevents credit cards from being added within the PestRoutes Sales mobile app. This issue affects FieldRoutes Payments users only and is not impacting other payment methods or user groups.
Our engineering team has been notified and is actively investigating to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
*While our engineering team continues to investigate this issue, we recommend using the FieldRoutes Mobile app as a temporary workaround. We appreciate your patience and will provide an update as soon as a resolution is reached.
Components affected
Fieldroutes PestRoutes Sales (iOS)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 04/26/2026 07:33PM
PestRoutes Sales version 2.101 has been successfully released to the Apple and Android app stores.
MONITORING
14 days ago - at 04/25/2026 03:05AM
A fix has been submitted to both the Apple App Store and Google Play Store for review. We are actively monitoring the approval status and will provide a follow-up update once the updated app versions are confirmed and available for download.
IDENTIFIED
14 days ago - at 04/24/2026 08:19PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 04/24/2026 06:35PM
We are currently experiencing an issue that prevents credit cards from being added within the PestRoutes Sales mobile app. This issue affects FieldRoutes Payments users only and is not impacting other payment methods or user groups.
Our engineering team has been notified and is actively investigating to restore full functionality as quickly as possible. We will provide updates as more information becomes available.
*While our engineering team continues to investigate this issue, we recommend using the FieldRoutes Mobile app as a temporary workaround. We appreciate your patience and will provide an update as soon as a resolution is reached.
Latest Fieldroutes outages
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FieldRoutes Payments and Knowledge Base Experiencing Outage - 6 months ago
Sent Emails Reflect a Status of 'Processing' - 6 months ago
Interruptions Due to our Cloud Provider - 7 months ago
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