Outage in Fieldroutes
FieldRoutes Payments and Knowledge Base Experiencing Outage
Resolved MajorIncident Report
We’re currently experiencing an outage with several services, including FieldRoutes Payments and the Knowledge Base, due to an outage with a third-party cloud provider. They are continuing to work on a fix for this issue. We apologize for the inconvenience and will post regular updates on our progress.
Next Update - 10:35 CST
Components affected
Fieldroutes PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/18/2025 07:37PM
Our third party provider has indicated that services are currently operating normally, and no other issues related to this outage have since occurred within FieldRoutes's platform.
MONITORING
6 months ago - at 11/18/2025 05:44PM
We are continuing to monitor for any further issues related to the third-party outage after they have implemented a fix.
Next update: 1:35 CST
MONITORING
6 months ago - at 11/18/2025 04:38PM
We are continuing to monitor for any further issues related to the third-party outage after they have implemented a fix.
Next update: 11:35 CST
MONITORING
6 months ago - at 11/18/2025 03:39PM
Our third-party provider has implemented a fix. Affected services have started to recover and we are currently monitoring for any further issues.
IDENTIFIED
6 months ago - at 11/18/2025 02:35PM
We’re currently experiencing an outage with several services, including FieldRoutes Payments and the Knowledge Base, due to an outage with a third-party cloud provider. They are continuing to work on a fix for this issue. We apologize for the inconvenience and will post regular updates on our progress.
Next Update - 10:35 CST
Latest Fieldroutes outages
AWS Operational Issue Affecting FieldRoutes Performance - about 2 hours ago
Slowness & Intermittent Connection Issues - 1 day ago
Sent Emails Reflect a Status of 'Processing' - 6 months ago
Interruptions Due to our Cloud Provider - 7 months ago
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