Outage in Figma

Figma service disruption

Resolved Minor
October 20, 2025 - Started 2 days ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/21/2025 06:53AM

From 19:38 UTC to 4:10 UTC, Figma was degraded or unavailable due to failures in AWS and other dependencies. We've completed all mitigations and have been monitoring the situation for a few hours now without issues. We haven't seen any abnormal issues since our 4:10 UTC update, so we are marking the incident resolved. We will continue to monitor closely through the night.

MONITORING 2 days ago - at 10/21/2025 04:10AM

We continue to make significant progress recovering our systems. Error rates are still elevated for some users as we continue to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

MONITORING 2 days ago - at 10/21/2025 02:30AM

We have made significant progress, but error rates are still elevated for some users as we work to apply our mitigations to all impacted servers. We will post another update in an hour or sooner if we recover fully before then.

IDENTIFIED 2 days ago - at 10/21/2025 12:41AM

We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

IDENTIFIED 2 days ago - at 10/21/2025 12:35AM

We are currently working to mitigate issues where Figma Services are degraded or unavailable because of previous impact from AWS and other dependencies. Although we have restored some systems we have not fully recovered. We will update when we see further significant recovery or in another hour.

IDENTIFIED 2 days ago - at 10/20/2025 10:53PM

We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We have recovered some Figma systems and are working to recover the rest. We will update when we see significant recovery or in another hour.

IDENTIFIED 2 days ago - at 10/20/2025 09:24PM

We are currently working to mitigate issues where Figma Services are degraded or unavailable because of failures with AWS and other dependencies. We will update in the next hour.

INVESTIGATING 2 days ago - at 10/20/2025 07:55PM

We are currently investigating an issue where Figma Services are degraded or unavailable because of failures with AWS and other dependencies.

source IsDown Figma service outage affecting users globally Reports started 7 minutes before official outage was reported

Figma is currently down, not loading, or stuck on the loading screen. Issues include AI tools offline and missing images/videos. Started around 15:32 Eastern Time.

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