Outage in Filevine

Fax call failures for all fax enabled orgs

Resolved Minor
December 05, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with faxes failing across all environments. We are working with our fax provider and will update as we have more information
Components affected
Filevine Communication Features Filevine Communication Features
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/05/2023 05:26PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 12/05/2023 04:20PM

We have confirmed that this is related to issues with our fax carriers network. We are working with them and will provide updates as they are made available.

INVESTIGATING over 1 year ago - at 12/05/2023 03:59PM

We are currently investigating an issue with faxes failing across all environments. We are working with our fax provider and will update as we have more information

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