Outage in Finalsite
Web Community Manager: Login & Performance Issues
Resolved MajorIncident Report
We are currently investigating an issue with admin logins and elevated 504 gateway errors, impacting a subset of Web Community Manager websites. We will provide additional updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 06/06/2025 09:01PM
This incident has been resolved.
MONITORING
9 months ago - at 06/06/2025 07:02PM
A fix has been implemented for this issue, and we are seeing logins and site performance operating as expected. Thank you for your patience. If you see any residual issues please contact WCM Support.
IDENTIFIED
9 months ago - at 06/06/2025 05:33PM
The root issue has been identified, and we are working to roll out a fix to all affected websites. We will provide an additional update as soon as possible.
INVESTIGATING
9 months ago - at 06/06/2025 03:23PM
We are currently investigating an issue with admin logins and elevated 504 gateway errors, impacting a subset of Web Community Manager websites. We will provide additional updates as soon as possible.
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