Outage in Finalsite

Web Community Manager: Login & Performance Issues

Resolved Major

June 06, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue with admin logins and elevated 504 gateway errors, impacting a subset of Web Community Manager websites. We will provide additional updates as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/06/2025 09:01PM

This incident has been resolved.

MONITORING 10 months ago - at 06/06/2025 07:02PM

A fix has been implemented for this issue, and we are seeing logins and site performance operating as expected. Thank you for your patience. If you see any residual issues please contact WCM Support.

IDENTIFIED 10 months ago - at 06/06/2025 05:33PM

The root issue has been identified, and we are working to roll out a fix to all affected websites. We will provide an additional update as soon as possible.

INVESTIGATING 10 months ago - at 06/06/2025 03:23PM

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