Outage in Finalsite

Connect: Email Reporting Issue

Minor
September 05, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

We are currently experiencing an issue with message reporting where some emails are returning a status of “Email Sent.” Please note this is a reporting issue only. Emails are still being delivered successfully. Our development team is actively investigating, and we will provide updates as more information becomes available.
Latest Updates ( sorted recent to last )
INVESTIGATING about 8 hours ago - at 09/05/2025 08:56PM

We are currently experiencing an issue with message reporting where some emails are returning a status of “Email Sent.” Please note this is a reporting issue only. Emails are still being delivered successfully.

Our development team is actively investigating, and we will provide updates as more information becomes available.

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