Outage in Finalsite
Messages XR Enterprise: Issue with list loading when selecting recipients
Resolved MinorIncident Report
A subset of clients are currently experiencing an issue where the recipients list will be stuck loading when selecting recipients from a list.
Our development team is currently working to resolve this. In the meantime, a temporarily workaround for this is to open your profile by clicking on your icon on the upper right hand corner of the screen and save it.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/23/2025 07:00PM
This issue has been resolved, and recipient list behavior is corrected.
INVESTIGATING
7 months ago - at 09/17/2025 07:46PM
A subset of clients are currently experiencing an issue where the recipients list will be stuck loading when selecting recipients from a list.
Our development team is currently working to resolve this. In the meantime, a temporarily workaround for this is to open your profile by clicking on your icon on the upper right hand corner of the screen and save it.
Latest Finalsite outages
Finalsite Enrollment: Degraded Email Open Dates - 28 days ago
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Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients - about 2 months ago
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Connect - Degraded SMS Sending - 2 months ago
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