Outage in Finalsite

Messages XR Enterprise: Issue with list loading when selecting recipients

Resolved Minor
September 17, 2025 - Started 22 days ago - Lasted 6 days
Official incident page

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Outage Details

A subset of clients are currently experiencing an issue where the recipients list will be stuck loading when selecting recipients from a list. Our development team is currently working to resolve this. In the meantime, a temporarily workaround for this is to open your profile by clicking on your icon on the upper right hand corner of the screen and save it.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 09/23/2025 07:00PM

This issue has been resolved, and recipient list behavior is corrected.

INVESTIGATING 22 days ago - at 09/17/2025 07:46PM

A subset of clients are currently experiencing an issue where the recipients list will be stuck loading when selecting recipients from a list.

Our development team is currently working to resolve this. In the meantime, a temporarily workaround for this is to open your profile by clicking on your icon on the upper right hand corner of the screen and save it.

Latest Finalsite outages

Connect - Service Update - about 22 hours ago
Connect - Service Update - about 22 hours ago

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