Outage in Finalsite

Connect - Service Restoration Update

Minor
October 07, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

Logins have been restored. Email and Voice remain functional. Emergency SMS and Non-10DLC SMS remains degraded. Reporting may be unreliable. Import/Export of recipient lists and user accounts is temporarily disabled. Please check and verify your data imports before use.
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 10/07/2025 12:28PM

Logins have been restored. Email and Voice remain functional.

Emergency SMS and Non-10DLC SMS remains degraded. Reporting may be unreliable. Import/Export of recipient lists and user accounts is temporarily disabled.

Please check and verify your data imports before use.

Latest Finalsite outages

Composer Performance Issues - about 1 hour ago
Messages XR-Enterprise - Service Restoration Update - about 2 hours ago
Mass Notifications - Service Restoration Update - about 2 hours ago
Messages XR - Voice Message Sending Incident - about 2 hours ago
Emergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connect - 2 days ago

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