Outage in Finalsite
Messages/XR: Sending Delays for US East
Resolved MinorIncident Report
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Components affected
Finalsite Composer US EastOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/16/2025 07:52PM
This issue with sending delays has been resolved.
MONITORING
about 15 hours ago - at 10/16/2025 06:21PM
We are seeing message sends process as expected at this time, our team is continuing to monitor.
IDENTIFIED
about 15 hours ago - at 10/16/2025 05:55PM
Our team is continuing to work on this issue, and sending delays may remain for a subset of clients in the US East region. We will provide an additional update as soon as possible.
INVESTIGATING
about 17 hours ago - at 10/16/2025 04:25PM
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Latest Finalsite outages
Mass Notifications and Messages XR-Enterprise SMS Issues - about 15 hours ago
Finalsite Comms Service Update - 4 days ago
Connect - Service Update - 9 days ago
Messages XR-Enterprise - Service Update - 9 days ago
Mass Notifications - Service Update - 9 days ago
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