Outage in Finalsite
Messages/XR: Sending Delays for US East
Resolved MinorIncident Report
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Components affected
Finalsite Composer US EastNeed to monitor Finalsite outages?
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 10/16/2025 07:52PM
This issue with sending delays has been resolved.
MONITORING
21 days ago - at 10/16/2025 06:21PM
We are seeing message sends process as expected at this time, our team is continuing to monitor.
IDENTIFIED
21 days ago - at 10/16/2025 05:55PM
Our team is continuing to work on this issue, and sending delays may remain for a subset of clients in the US East region. We will provide an additional update as soon as possible.
INVESTIGATING
21 days ago - at 10/16/2025 04:25PM
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Latest Finalsite outages
Intermittent SMS Deliverability Issues - 14 days ago
Composer: Resource Upload Issues - 16 days ago
Messages/XR: Sending Delays for US East - 20 days ago
Mass Notifications and Messages XR-Enterprise SMS Issues - 21 days ago
Finalsite Comms Service Update - 25 days ago
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