Outage in Finalsite
Messages/XR: Sending Delays for US East
Resolved MinorIncident Report
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/19/2025 11:59PM
This incident has been resolved.
MONITORING
6 months ago - at 10/17/2025 08:50PM
At this time, we are seeing message sends processing as expected, and our team is continuing to monitor.
INVESTIGATING
6 months ago - at 10/17/2025 01:20PM
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
Latest Finalsite outages
Finalsite Enrollment: Degraded Email Open Dates - 28 days ago
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Mass Notification/Messages XRE: Message Creation Not Working for a Subset of Clients - about 2 months ago
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Connect - Degraded SMS Sending - 2 months ago
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