FingerprintJS Outage History

FingerprintJS experienced elevated error rates and higher-than-normal latency in their US region Ingress endpoint for 1.6 hours. The incident was classified as minor and affected the service's US regional operations. Engineers investigated and resolved the degradation issues.

A small number of trial customers experienced issues loading identification data on the FingerprintJS Dashboard Identification page for approximately 20 hours. The Dashboard component was affected, but the core identification services continued to operate normally throughout the incident. The issue has been resolved.

FingerprintJS experienced server API performance degradation in the Global (US) region for 40 minutes. The incident was classified as minor and has been resolved. The company investigated the cause and implemented remediation measures to restore normal service performance.

FingerprintJS experienced degraded service affecting the Identification and Server API, with a small percentage of requests failing. Engineers identified the root cause and implemented remediation measures. The incident was resolved within 12 minutes.

FingerprintJS experienced an issue with their Public Management API that made it unavailable for 28 minutes. The dashboard remained operational and was not affected by the incident. The issue was resolved after investigation by the engineering team.

The FingerprintJS CDN experienced an issue where it returned 403 errors for a portion of requests, making the JS Agent unavailable to affected users. The service disruption lasted 37 minutes before being resolved.

FingerprintJS experienced a major service outage that lasted 12 minutes. Some of their services were down during this period, affecting users' ability to access certain functionality. The incident has been resolved and services have been restored.