Outage in Finicity
Mastercard Open Finance Impacting Incident
Resolved Minor
July 09, 2026 - Started 9 days ago
- Lasted 32 minutes
Incident Report
Summary AI Generated
Finicity's Mastercard Open Finance platform experienced a service disruption affecting Open Banking Connect services in Australia. Engineering teams identified the issue and implemented remediation measures, with recovery actions progressively restoring affected service components. The incident lasted approximately 32 minutes, during which customers experienced service disruptions while teams worked to validate and restore full functionality.
A potential platform issue impacting Open Finance services is currently being investigated and we are actively working to resolve this issue. Thank you for your patience and support.
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Latest Updates ( sorted recent to last )
9 days ago - at 07/09/2026 09:53PM
A potential platform issue impacting Open Finance services is currently being investigated and we are actively working to resolve this issue. Thank you for your patience and support.
9 days ago - at 07/09/2026 10:00PM
We have identified the service disruption impacting Open Banking Connect services in Australia and are actively implementing remediation measures.
Our engineering teams continue to work toward full service restoration and are closely monitoring recovery progress. We will provide additional updates as more information becomes available.
Thank you for your patience and understanding.
9 days ago - at 07/09/2026 10:16PM
We continue to work toward restoring Open Banking Connect services in Australia.
Recovery actions remain in progress, and engineering teams have made progress restoring affected service components. We are actively validating service functionality and monitoring the environment as remediation efforts continue.
Customers may continue to experience service disruptions during this time.
We will provide additional updates as more information becomes available. Thank you for your patience and understanding.
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