Outage in FinTecSystems

Degraded performance

Resolved Major

January 21, 2024 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

At the moment we are noticing a loss in performance. You may experience longer response times. We are working with high priority on this issue. In case of ongoing errors or problems please contact support@fintecsystems.com.

Components affected

FinTecSystems API FinTecSystems Webhook Queue FinTecSystems Database FinTecSystems Website

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/21/2024 03:14PM

This incident has been resolved.

MONITORING about 2 years ago - at 01/21/2024 01:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 01/21/2024 12:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 01/21/2024 12:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 01/21/2024 11:31AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/21/2024 11:24AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/21/2024 11:00AM

At the moment we are noticing a loss in performance.
You may experience longer response times.

We are working with high priority on this issue.

In case of ongoing errors or problems please contact
support@fintecsystems.com.

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