Outage in Fireblocks

FB218U: Transactions and balance updates issues on ZCASH blockchain

Resolved Major
October 12, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Our transaction processing infrastructure is currently experiencing an issue that is causing problems with finalizing transactions on ZCASH blockchain. Symptoms also include ZEC incoming transaction records and balance update delays. We are actively investigating this issue.
Components affected
Fireblocks Zcash
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/12/2023 02:01PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 10/12/2023 01:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/12/2023 01:01PM

Our transaction processing infrastructure is currently experiencing an issue that is causing problems with finalizing transactions on ZCASH blockchain. Symptoms also include ZEC incoming transaction records and balance update delays. We are actively investigating this issue.

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