Outage in Fireblocks

FB396U: Transactions and balance update issues

Resolved Minor
January 29, 2025 - Started 8 months ago - Lasted about 13 hours
Official incident page

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Outage Details

Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions on multiple blockchains. We are actively investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 01/30/2025 02:36AM

This incident has been resolved.

MONITORING 8 months ago - at 01/29/2025 08:32PM

Transaction processing should no longer be impacted, we are actively working to handle the existing transactions which remain stuck in a BROADCASTING state.

INVESTIGATING 8 months ago - at 01/29/2025 07:44PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 01/29/2025 07:43PM

We are currently investigating this issue.

MONITORING 8 months ago - at 01/29/2025 06:20PM

We are continuing to monitor for any further issues.

MONITORING 8 months ago - at 01/29/2025 06:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 01/29/2025 05:29PM

Our transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions on multiple blockchains. We are actively investigating this issue.

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