Outage in Fireblocks

FB413U: Transaction and balance updates issues on Algorand blockchain

Resolved Minor
April 04, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Our Algorand transactions processing infrastructure is currently experiencing an issue causing transaction failures. Symptoms include error message "1402 Source balance error" or "The source account balance can’t go below 0.1 ALGO per asset."
Components affected
Fireblocks Algorand
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/04/2025 07:02PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 04/04/2025 04:19PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 04/04/2025 03:14PM

Our Algorand transactions processing infrastructure is currently experiencing an issue causing transaction failures. Symptoms include error message "1402 Source balance error" or "The source account balance can’t go below 0.1 ALGO per asset."

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