Outage in FireHydrant

API degradation

Resolved Major
December 18, 2024 - Started 3 months ago - Lasted 7 minutes
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
FireHydrant Web Portal
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/18/2024 06:06PM

All services are operational

MONITORING 3 months ago - at 12/18/2024 06:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 12/18/2024 06:00PM

Users are unable to declare incidents via the web UI do to a misconfiguration. We have identified the issue and are rolling the fix now. Slack and MS Teams incident management remain unaffected

IDENTIFIED 3 months ago - at 12/18/2024 06:00PM

The issue has been identified and a fix is being implemented.

Latest FireHydrant outages

We've observed an availability or performance issue with Slack - 13 days ago
Documentation hub is down - 21 days ago
Retro backfills for new experience are incomplete - 26 days ago
API latency detected - about 1 month ago
Slack update backlog is slow - 3 months ago

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