Outage in FireHydrant

Retro backfills for new experience are incomplete

Resolved Major
February 13, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.
Components affected
FireHydrant Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/13/2025 05:57PM

We have confirmed no data loss occurred with retrospectives and our fix is working. A detailed root cause analysis will be shared in an upcoming blog post. We apologize for any inconvenience this has caused.

IDENTIFIED 8 months ago - at 02/13/2025 05:30PM

We're are continuing to implement a solution to the rendering issues and ensuring that all data is displayed properly

IDENTIFIED 8 months ago - at 02/13/2025 05:04PM

We've identified an issue with how data is being displayed in the new Retrospective view. While we're working on a fix, we've temporarily reverted to our previous Retrospective experience.

IDENTIFIED 8 months ago - at 02/13/2025 05:03PM

We've identified an issue with how data is being displayed in the new Retrospective view. While we're working on a fix, we've temporarily reverted to our previous Retrospective experience.

IDENTIFIED 8 months ago - at 02/13/2025 04:37PM

We have identified the issue and are reverting to the previous Retrospective experience

IDENTIFIED 8 months ago - at 02/13/2025 04:35PM

The issue has been identified and a fix is being implemented.

Latest FireHydrant outages

Retrospective Templates not saving correctly - about 1 month ago
We've observed an availability or performance issue with Slack - about 2 months ago
Incident page unable to load with "__esModule" error - 3 months ago
Increased latency on runbooks - 3 months ago
Third party Slack integrations experiencing connectivity issues - 3 months ago

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