Outage in First Orion
Reporting Issue In The First Orion Customer Portal
Resolved MajorIncident Report
First Orion is currently investigating a reporting issue that impacted a subset of numbers that had been uploaded to our customer portal as 11pm on 3/27. The impacted numbers will not show disposition data such as answer rates, decline rate etc... There is no impact to branding or treated call counts and we are working on resolving the issue and will update with further details as we have them.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/04/2024 08:30PM
The issue has been resolved. Any numbers that were impacted should be reporting accurately at this time.
IDENTIFIED
about 2 years ago - at 04/03/2024 07:51PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 years ago - at 04/03/2024 07:51PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 years ago - at 04/03/2024 07:15PM
First Orion is currently investigating a reporting issue that impacted a subset of numbers that had been uploaded to our customer portal as 11pm on 3/27. The impacted numbers will not show disposition data such as answer rates, decline rate etc... There is no impact to branding or treated call counts and we are working on resolving the issue and will update with further details as we have them.
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