First Orion status updated a few minutes ago
First Orion is working normally
This chart shows the number of user-reported issues for First Orion service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report First Orion is down. The map shows recent First Orion outages from around the world.
First Orion Outage MapThe Status Page Aggregator with Early Outage Detection
IsDown monitors First Orion status and all your dependencies to alert you when something goes wrong.
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Full incident reports for recent First Orion outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
On November 11th, scheduled maintenance took place to update infrastructure that supports our end...
|
Nov 12, 2025 at 03:00 AM UTC
|
about 16 hours |
|
We are aware of an ongoing incident affecting our Branded Calling services caused by an outage wi...
|
Oct 20, 2025 at 07:00 AM UTC
|
about 13 hours |
|
We experienced a brief outage on April 17, 2025 preventing users from accessing the Customer Port...
|
Apr 18, 2025 at 12:28 AM UTC
|
about 2 hours |
|
First Orion has identified an issue affecting treated call counts reporting for 4/25/2024. Curre...
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Apr 26, 2024 at 02:11 PM UTC
|
about 2 hours |
|
First Orion is currently investigating a reporting issue that impacted a subset of numbers that h...
|
Apr 03, 2024 at 07:15 PM UTC
|
1 day |
|
We are experiencing issues due to an active customer portal release. The issue has been identifie...
|
Mar 06, 2024 at 09:42 PM UTC
|
27 minutes |
|
First Orion has identified an issue impacting reporting on a small portion of calls placed betwee...
|
Jul 21, 2023 at 07:35 PM UTC
|
3 days |
|
First Orion is currently investigating an AWS outage that has the potential to cause delays to ou...
|
Jun 13, 2023 at 08:25 PM UTC
|
about 2 hours |
|
On 2/21/23, during 2:59 pm - 6:26 pm CST, program updates and phone number submissions were not s...
|
Feb 22, 2023 at 08:55 PM UTC
|
about 5 hours |
|
Release impacting customer access to Branded Communication APIs. We are actively engaged in resol...
|
Sep 21, 2022 at 03:06 PM UTC
|
25 minutes |
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IsDown monitors First Orion status and alerts you instantly via Slack, Teams, PagerDuty and more.
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Check if any First Orion component is down. View the current status of 4 services and regions.
| Component | Status |
|---|---|
| Branded Communication API | OK |
| Customer Portal | OK |
| End to End Call Authentication SIP Solution | OK |
| Pre Call API | OK |
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Teams that track First Orion status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
IsDown has monitored First Orion continuously since March 2026.
We monitor First Orion's official status page across 4 components. IsDown interprets First Orion statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if First Orion is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track First Orion status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks First Orion's status page every few minutes, across all 4 components. We combine official status data with user reports to detect when First Orion is down, often before the vendor announces it.
When First Orion status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks First Orion official status page for major/minor outages or downtimes. A major outage is when First Orion experiences a critical issue that severely affects one or more services/regions. A minor incident is when First Orion experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a First Orion outage, we send you an alert and update your dashboard and status page.
First Orion and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in First Orion status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
First Orion publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors First Orion and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for First Orion outage alerts like Downdetector? IsDown monitors First Orion's official status page for verified incident data, not just user reports. Know exactly when First Orion is down, which components are affected, and when service health is restored. Here's why official First Orion status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official First Orion status page monitoring. Know when First Orion is down with real time incident details. | ||
| Monitor 6,020+ services including First Orion in a single dashboard. | ||
| Instant First Orion outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: First Orion official status plus user reports for early outage detection. | ||
| Maintenance feed for First Orion | ||
| Granular alerts filtering by First Orion components and regions. |
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First Orion isn't down. You can check First Orion status and incident details on the top of the page. IsDown continuously monitors First Orion official status page every few minutes. In the last 24 hours, there were 0 outages reported.
First Orion is currently operational. You can check First Orion status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of First Orion being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the First Orion official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
First Orion last outage was on September 16, 2022 with the title "High wait times on branding requests"
IsDown has tracked 11 First Orion incidents since March 2026.
Check the First Orion status at the top of this page. IsDown combines official status page data with user reports to show whether First Orion is down for everyone or if the issue is on your end.
IsDown monitors 4 First Orion components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor First Orion and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if First Orion is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about First Orion's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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