Check if Upscope is down, official outages, user-reported issues, and outages map.
Upscope is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Upscope status data.
IsDown has tracked 39 incidents since started monitoring Upscope status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Apr 29, 2022
02:40 PM EDT
|
Minor
Some users with legacy API keys are experiencing issues when making requests to the API. We are w...
|
less than a minute |
Nov 05, 2021
07:22 PM EDT
|
Minor
An issue with one of our builds prevented new instances from being launched and created an outage...
|
5 months |
Sep 09, 2021
06:24 PM EDT
|
Minor
A failed deployment has impacted the main authentication service rendering Upscope unavailable.
|
7 months |
Jul 14, 2021
03:17 AM EDT
|
Minor
An underlying cache system in our EU data center is failing & we are conducting an emergency upgr...
|
9 months |
Jul 13, 2021
08:16 AM EDT
|
Minor
Our Frankfurt datacenter is unavailable after an issue with a underlying data store. We are inves...
|
9 months |
Apr 14, 2021
02:57 PM EDT
|
Minor
Due to a database issue, our search functionality for users in the US (East) region is currently ...
|
12 months |
Feb 02, 2021
11:56 AM EST
|
Minor
The search functionality is currently unavailable in our UK region. Search by lookup code is not ...
|
about 1 year |
Oct 10, 2020
05:51 PM EDT
|
Minor
Our South America data center appears to be offline. We are investigating the issue.
|
over 1 year |
Jun 11, 2020
03:57 PM EDT
|
Minor
We have received several reports of our intercom integration not behaving as expected. We are cur...
|
almost 2 years |
Mar 06, 2020
01:58 PM EST
|
Minor
The issue has been identified and a fix is being implemented.
|
about 2 years |
No comments yet
Component | Status |
---|---|
Agent portal and REST API | OK |
Co-browsing | OK |
Features | OK |
Co-browsing and screen sharing service integrated with live chat and audio calling, available across multiple global regions including the UK, USA, Canada, Europe, Singapore, and South America.
Monitoring Upscope since June 2021
Tracking 12 Upscope services and regions
0 incidents in 2025
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Upscope isn't down. You can check Upscope status and incident details on the top of the page. IsDown continuously monitors Upscope official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Upscope is currently operational. You can check Upscope status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Upscope being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Upscope official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Upscope last outage was on April 29, 2022 with the title "API Errors for some API Keys"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Upscope and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Upscope is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Upscope's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Upscope with maximum flexibility
IsDown monitors Upscope for major outages. A major outage is when Upscope experiences a critical issue that severely affects one or more services/regions. When Upscope marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Upscope status page for minor outages. A minor outage is when Upscope experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Upscope status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Upscope publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Upscope and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Upscope and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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