Is Mitel Down? Check current status

Check if Mitel is down, official outages, user-reported issues, and outages map.

Current Mitel status

Mitel is working normally

Updated from Mitel official status page a few minutes ago

Mitel not working for you?

Mitel service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Mitel Outage Map

View Mitel Reports Map

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Mitel recent outages and downtime history

IsDown has tracked 118 incidents since started monitoring Mitel status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Mitel outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
02:49 PM CEST
Minor
Major Outage at Service Provider in US East Region
Starting at approximately 3:00 AM EST our service provider had a major outage in the US East regi...
about 14 hours
Aug 08, 2025
12:31 PM CEST
Major
Unable to log in to Mitel One Mobile on iOS after upgrading to 6.8.1
Currently there is an issue with the authentication in the iOS version of Mitel One version 6.8.1...
about 10 hours
Jul 07, 2025
05:18 PM CEST
Minor
CloudLink Gateway Automatic Updates
Starting on Saturday July 5 there was an issue with a firewall blocking traffic to the server use...
3 days
Apr 30, 2025
06:06 PM CEST
Minor
CloudLink Presence Status Issues
We are aware of an issue with presence status displaying incorrectly. The issue is currently unde...
about 1 month
Apr 09, 2025
04:51 PM CEST
Minor
CloudLink Gateway and CloudLink Daemon Pending Update
We are aware of an issue with both CloudLink Gateway and CloudLink Daemon showing a pending updat...
21 days
Jan 16, 2025
01:22 PM CET
Minor
Mitel One users not able to log into the application.
We are currently investigating reports of Mitel One users not being able to log into the applicat...
1 day
Dec 18, 2024
07:43 PM CET
Minor
MiContact Center Business Chat Message Delays
We have identified and fixed an issue with the Twilio Social Media flow integration on MiContact ...
26 days
Nov 05, 2024
10:25 PM CET
Not Confirmed by Mitel
Possible Outage Indicated by User Reports
33 minutes
Nov 05, 2024
08:23 PM CET
Not Confirmed by Mitel
Nationwide service outage affecting phones
All sites experience a complete phone service outage while internet remains functional; affecting...
about 1 hour
Sep 13, 2024
11:34 PM CEST
Minor
Twilio Integration on MiContact Center Business
We are aware of an issue when customers send messages through the Twilio Integration configured v...
6 days
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Be the first to know when Mitel goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Mitel status

See what users are saying about Mitel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Andrew - Mitel down in ontario canada.

  • Kim - Bay Area, CA - "NO SERVICE" on phone for 3 hours now..

  • Michelle - Phones have not worked for 3 hours. This is a business line and we are losing customers. .

  • Jon - Outage at all sites and unable to reach support. No updates. .

  • Roger - phone issues, stuck at cloud credentials login page.

  • Howard - Phones are down saying "no service". No calls are coming in. We can't call internally or externally..

  • Mike - Mitel IP Phone system completely down. Charlotte NC..

  • Matthew - Phones are unable to connect to the Mitel system in PA.

  • LRS - Our 8 employee's phones are showing No service. At one point the phone popped up asking for DID and password but now back to No service. .

  • James - Mitel Phones showing no service for 45 minutes now. Washington DC area.

  • Luther - No Service on phones, internet is working..

  • Stuart - Phones say 'no service', can't call out..

  • Gerald - No Phone Service - Tampa Florida, All of Texas.

  • Michael - No service for office phones over 30 minutes now..

  • mike - No phone service and support line is busy.

  • Nicole - phones have no service but our internet is up and running.

  • James - No service at any of our sites nationwide..

  • James - No Service showing on Mitel phones.

  • Dale - No Service message on all of our phones.

  • Joe - No Service on over 100 phones. .

  • John - My Softphone isn't connecting to the server..

  • Sarah - The Mitel Phone application keeps trying to "connect" unsuccesfully...logging out then back in did seem to work originally but now now longer solves the "connecting" issue, myself and another employee having same issue.

    CloudLink Services (US)

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View all services Start Monitoring Your Dependencies

Unified communications platform offering chat, SMS, media services, and workflow management with administrative, routing, billing, and presence capabilities.

Monitoring Mitel since June 2021

Tracking 51 Mitel services and regions

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6 incidents in 2025

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How to monitor the status of Mitel and all your dependencies?

IsDown is a status page aggregator that monitors if Mitel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Mitel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Mitel?

IsDown monitors Mitel health in almost real-time

Every few minutes we go to the status page of Mitel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Mitel's 51 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Mitel, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mitel and other services.

One status page to monitor all your external dependencies

What you get when monitoring Mitel with IsDown

Track Mitel incidents and downtimes by severity

IsDown checks Mitel official status page for major/minor outages or downtimes. A major outage is when Mitel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Mitel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Mitel outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Mitel

Mitel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Mitel outages and downtimes

IsDown collects all information from the outages published in Mitel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Mitel maintenance events

Mitel publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Mitel outages that impact your business

IsDown monitors Mitel and all their 51 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Mitel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Mitel and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Mitel and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Mitel or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Mitel and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Mitel or other services

Send outage information from Mitel and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Mitel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Mitel and other services to your tools

Share Mitel status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Mitel down?'

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Share Mitel status in your status page

Mitel Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Mitel outages, IsDown monitors Mitel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Mitel status page monitoring with real-time incident details.
Monitor 4,522+ services including Mitel in a single dashboard.
Instant Mitel outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Mitel official status and user-reported issues.
Maintenance feed for Mitel
Granular alerts filtering by Mitel components and regions.
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Frequently Asked Questions

Is Mitel down today?

Mitel isn't down. You can check Mitel status and incident details on the top of the page. IsDown continuously monitors Mitel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Mitel status?

Mitel is currently operational. You can check Mitel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Mitel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Mitel down today or just slow?

Currently there's no report of Mitel being slow. Check on the top of the page if there are any reported problems by other users.

How are Mitel outages detected?

IsDown monitors the Mitel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Mitel having an outage right now?

Mitel last outage was on October 20, 2025 with the title "Major Outage at Service Provider in US East Region"

How to check if Mitel is down?

Why use IsDown to monitor Mitel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mitel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Mitel?

IsDown and DownDetector help users determine if Mitel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Mitel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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