Is Mitel Down? Check the current Mitel status

Mitel is operational

Updated a few minutes ago

Mitel not working for you?

Monitoring Mitel since June 2021. Learn more

Monitoring 51 Mitel services and regions

1 incident in 2025

Current Mitel official ongoing incidents

No incidents reported in Mitel's status page

IsDown pulls data from Mitel's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Mitel issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Mitel problems

  • A

    Andrew

    4 months ago

    Mitel down in ontario canada

  • K

    Kim

    4 months ago

    Bay Area, CA - "NO SERVICE" on phone for 3 hours now.

  • M

    Michelle

    4 months ago

    Phones have not worked for 3 hours. This is a business line and we are losing customers.

  • J

    Jon

    4 months ago

    Outage at all sites and unable to reach support. No updates.

  • R

    Roger

    4 months ago

    phone issues, stuck at cloud credentials login page

  • H

    Howard

    4 months ago

    Phones are down saying "no service". No calls are coming in. We can't call internally or externally.

  • M

    Mike

    4 months ago

    Mitel IP Phone system completely down. Charlotte NC.

  • M

    Matthew

    4 months ago

    Phones are unable to connect to the Mitel system in PA

  • L

    LRS

    4 months ago

    Our 8 employee's phones are showing No service. At one point the phone popped up asking for DID and password but now back to No service.

  • J

    James

    4 months ago

    Mitel Phones showing no service for 45 minutes now. Washington DC area

  • L

    Luther

    4 months ago

    No Service on phones, internet is working.

  • S

    Stuart

    4 months ago

    Phones say 'no service', can't call out.

  • G

    Gerald

    4 months ago

    No Phone Service - Tampa Florida, All of Texas

  • M

    Michael

    4 months ago

    No service for office phones over 30 minutes now.

  • M

    mike

    4 months ago

    No phone service and support line is busy

  • N

    Nicole

    4 months ago

    phones have no service but our internet is up and running

  • J

    James

    4 months ago

    No service at any of our sites nationwide.

  • J

    James

    4 months ago

    No Service showing on Mitel phones

  • D

    Dale

    4 months ago

    No Service message on all of our phones

  • J

    Joe

    4 months ago

    No Service on over 100 phones.

  • J

    John

    9 months ago

    My Softphone isn't connecting to the server.

  • S

    Sarah

    10 months ago

    CloudLink Services (US) The Mitel Phone application keeps trying to "connect" unsuccesfully...logging out then back in did seem to work originally but now now longer solves the "connecting" issue, myself and another employee having same issue

Mitel outage history

IsDown has tracked 113 incidents since started monitoring Mitel status in June 2021.

  • Jan 16 2025

    about 2 months ago · lasted 1 day

    We are currently investigating reports of Mitel One users not being able to log into the application. The underline issue appears to be related to the MiVO400 and is currently under investigation. More details

  • Dec 18 2024

    3 months ago · lasted 26 days

    We have identified and fixed an issue with the Twilio Social Media flow integration on MiContact Center Business where messages were very slow to be delivered. Please ensure that you do not configure the Fallback URL or Status URL in the Twilio c... More details

  • Sep 13 2024

    6 months ago · lasted 6 days

    We are aware of an issue when customers send messages through the Twilio Integration configured via Mitel Administration Portal to MiContact Center Business. The messages will get routed to the agent however the agent is unable to send messages ba... More details

  • Jun 2021 ...
    IsDown started monitoring Mitel status

    We've tracked and collected 113 incidents since started monitoring Mitel status

Sign up and check all outage history

Mitel outages in the last 30 days

Number of Incidents

0 issues

Last incident

55 days ago

Having problems with Mitel? What can you do?

  1. First, stay calm.

    • We know it's stressful when Mitel is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Mitel already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Mitel status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Mitel is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
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Stay informed about Mitel status changes

IsDown offers an easy way to monitor Mitel with maximum flexibility

Major Outages Notifications

IsDown monitors Mitel for major outages. A major outage is when Mitel experiences a critical issue that severely affects one or more services/regions. When Mitel marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Mitel status page for minor outages. A minor outage is when Mitel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Mitel status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Mitel publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Mitel and all their 51 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Mitel and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Mitel down today?

Mitel isn't down. You can check Mitel status and incident details on the top of the page. IsDown continuously monitors Mitel official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Mitel status?

Mitel is currently operational. You can check Mitel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Mitel outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Mitel slow today?

Currently there's no report of Mitel being slow. Check on the top of the page if there are any reported problems by other users.

How are Mitel outages detected?

IsDown monitors the Mitel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Mitel outage?

Mitel last outage was on January 16, 2025 with the title "Mitel One users not able to log into the application."

Mitel not working for you? How do I know if Mitel is down?
How can I check Mitel status and outages?
Why use IsDown to monitor Mitel instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Mitel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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