Outage in Mitel
An issue in Mitel One v6.9.0 on Android prevents keypad access during active calls.
Resolved MinorIncident Report
We are aware of an issue affecting Mitel One on Android (version 6.9.0) where the keypad may not open during an active call, preventing DTMF input. Our team is actively working on a fix and will share updates as they become available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/23/2026 07:08PM
The issue was caused by a recent OS compatibility change affecting the call-screen display. It has been resolved in Mitel One v6.9.1 on Android, now available on the Google Play Store.
MONITORING
3 months ago - at 01/22/2026 04:10PM
The in‑call keypad issue on Android has been fixed. Users are advised to update to Mitel One v6.9.1, now available on the Google Play Store.
IDENTIFIED
3 months ago - at 01/22/2026 11:32AM
The root cause has been identified, and our team is actively working on a resolution.
INVESTIGATING
3 months ago - at 01/21/2026 05:28PM
We are aware of an issue affecting Mitel One on Android (version 6.9.0) where the keypad may not open during an active call, preventing DTMF input. Our team is actively working on a fix and will share updates as they become available.
Latest Mitel outages
CloudLink Daemon Service Disruption for MCX/MiCC - 26 days ago
Issue with Tunnel service causing connection errors - 30 days ago
Elevated Error Rate on Notification Service in EU - about 2 months ago
Major Outage at Service Provider in US East Region - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
