Outage in Fivetran

Snowflake connectors are failing with "SQL compilation error: not enough arguments for function CONCAT_WS"

Resolved Minor
July 10, 2024 - Started 6 months ago - Lasted about 24 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Snowflake
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/11/2024 08:45AM

The fix has restored normal functionality to all affected connectors, and the incident is now resolved.

MONITORING 5 months ago - at 07/11/2024 05:47AM

We have implemented a fix to address the error, and the affected connectors are beginning to sync. We will continue to monitor all affected connectors until they fully resume normal sync functionality.

IDENTIFIED 6 months ago - at 07/10/2024 11:35AM

We've identified a problem with the hash calculation for primary key-less tables. In our process, we use Snowflake's CONCAT_WS() function, which concatenates columns with a specified delimiter. However, we've discovered that the connectors are failing because the function expects a list of columns, but an empty list is being passed instead. This mismatch is causing the failure; we will update you as the fix is raised.

IDENTIFIED 6 months ago - at 07/10/2024 08:52AM

The issue has been identified and we are working to resolve it.

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