Outage in Fivetran

3rd Party: Sync Failures in ADP Workforce Now Connector for WORKER_TIME_CARD and WORKER Endpoints

Resolved Minor
June 15, 2025 - Started about 16 hours ago - Lasted about 7 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran ADP Workforce Now
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 06/15/2025 06:55PM

We have resolved this incident.

MONITORING about 12 hours ago - at 06/15/2025 03:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 14 hours ago - at 06/15/2025 02:02PM

A hotfix has been deployed to reschedule all ADP Workforce Now syncs to after 11:30 AM EST, in alignment with the maintenance window listed on the ADP Maintenance Page.

Sync attempts during this period will be rescheduled with the following user-facing message:

"Your ADP Workforce Now source is unavailable due to scheduled downtime. We'll retry the sync later. ADP Workforce Now is currently undergoing maintenance. Details can be found at https://sorry.adp.com/maintenance/684e2928a95ab/."

IDENTIFIED about 16 hours ago - at 06/15/2025 11:35AM

The issue has been identified and we are working to resolve it.

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