Outage in Fivetran

Fivetran: Multiple Connections Are Failing With the Revalidate TLS Certificate Error

Resolved Minor
May 13, 2025 - Started 5 months ago - Lasted about 5 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran PostgreSQL RDS Fivetran Platform Fivetran Facebook Ads Fivetran Google Ads Fivetran Adobe Analytics Fivetran Aurora MySQL Fivetran Elastic Cloud Fivetran Google Campaign Manager 360 Fivetran Airtable Fivetran Self Hosted Elasticsearch Fivetran Google Analytics 4 Fivetran Azure PostgreSQL Database Fivetran BigQuery Fivetran Azure SQL Database Fivetran MongoDB Fivetran Facebook Pages Fivetran Google Cloud PostgreSQL Fivetran Firebase Fivetran Aurora PostgreSQL Fivetran Braintree

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/13/2025 10:04PM

We have resolved this incident.

MONITORING 5 months ago - at 05/13/2025 06:45PM

We have observed that many connectors are starting to recover. We are continuing to investigate and will provide additional updates as we have them.

IDENTIFIED 5 months ago - at 05/13/2025 05:04PM

We are currently investigating an issue that is causing some connectors to fail with a "TLS verification failed" exception.

IDENTIFIED 5 months ago - at 05/13/2025 04:59PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 05/13/2025 04:39PM

The issue has been identified and we are working to resolve it.

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