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We have resolved the incident and confirmed that setup tests for SharePoint connections using Merge Mode are now working as expected.
Incident Summary
Description:
SharePoint connections configured with Merge Mode were failing during setup with the following error message:
“Validating shared URL from SharePoint: Please provide correct URL, it is empty or null.”
Timeline:
Incident start date: May 21, 2025 – 05:00 UTC
Incident end date: May 21, 2025 – 07:30 UTC
Root Cause:
The issue was caused by a bug introduced in a recent code change.
Resolution:
We resolved the issue by rolling back the change, which restored normal functionality.
A fix has been implemented and we are monitoring the results.
The issue has been identified and we are working to resolve it.
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