Outage in Fivetran
Anaplan: Can't modify the "Sync Specific Exports" field in the setup form
Minor
May 21, 2025 - Started about 7 hours ago
Official incident page
Official incident page
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Outage Details
The issue has been identified and we are working to resolve it.
Components affected
Fivetran AnaplanLatest Updates ( sorted recent to last )
IDENTIFIED
about 5 hours ago - at 05/21/2025 09:46PM
We are in the process of deploying a hotfix to roll back changes that have resulted in the Anaplan setup form issues.
IDENTIFIED
about 6 hours ago - at 05/21/2025 07:48PM
We identified an issue when users modify the "Sync Specific Exports" field in the Anaplan setup form, which results in a "serviceAccessContext is null" exception. This issue has also resulted in an empty list displaying in the setup form when the "Sync Specific Exports" has been selected.
This issue has not impacted existing syncs, which are continuing to complete successfully.
IDENTIFIED
about 7 hours ago - at 05/21/2025 07:27PM
The issue has been identified and we are working to resolve it.
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