Outage in Fivetran

Some Public API Endpoints Unavailable

Resolved Minor
May 29, 2025 - Started 27 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error: connections/{connection_id}/sync connections/{connection_id}/schemas/reload connections/{connection_id}/schemas/{schema}/tables/{table}/columns
Components affected
Fivetran API
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 05/29/2025 04:26PM

Description:
We identified an issue affecting only the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Timeline:
This issue began on May 29th at 09:46 UTC and was resolved on May 29th at 11:58 UTC.

Cause:
The issue was caused by the recent updates to the API Library dependencies.

Resolution:
The updates have been reverted to resolve the issue.

MONITORING 27 days ago - at 05/29/2025 03:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 05/29/2025 03:12PM

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

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