Outage in Fivetran

Some Public API Endpoints Unavailable

Resolved Minor
May 29, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

Need to monitor Fivetran outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Fivetran, and never miss an outage again.
Start Free Trial

Outage Details

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error: connections/{connection_id}/sync connections/{connection_id}/schemas/reload connections/{connection_id}/schemas/{schema}/tables/{table}/columns
Components affected
Fivetran API
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/29/2025 04:26PM

Description:
We identified an issue affecting only the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Timeline:
This issue began on May 29th at 09:46 UTC and was resolved on May 29th at 11:58 UTC.

Cause:
The issue was caused by the recent updates to the API Library dependencies.

Resolution:
The updates have been reverted to resolve the issue.

MONITORING 4 days ago - at 05/29/2025 03:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 05/29/2025 03:12PM

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Latest Fivetran outages

3rd Party: Connector failing due to Outbrain Authorization issue - about 3 hours ago
Fivetran: Stripe Connector Rescheduled due to Rate Limit Exceeded - 2 days ago
Fivetran: Lob Connectors Are Rescheduling to Handle Failures - 3 days ago
Instagram Business connections are failing with error "Since param is not valid. Metrics data is available for the last 2 years" - 7 days ago
3rd Party: Amplitude connector syncs failing with "Socket timeout occurred" - 10 days ago

Be the first to know when Fivetran and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook