Outage in Fivetran

Some Public API Endpoints Unavailable

Resolved Minor

May 29, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error: connections/{connection_id}/sync connections/{connection_id}/schemas/reload connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Components affected

Fivetran API

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/29/2025 04:26PM

Description:
We identified an issue affecting only the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Timeline:
This issue began on May 29th at 09:46 UTC and was resolved on May 29th at 11:58 UTC.

Cause:
The issue was caused by the recent updates to the API Library dependencies.

Resolution:
The updates have been reverted to resolve the issue.

MONITORING 11 months ago - at 05/29/2025 03:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/29/2025 03:12PM

We identified an issue affecting the following three public API endpoints, where requests are failing with a 500 Internal Server Error:

connections/{connection_id}/sync
connections/{connection_id}/schemas/reload
connections/{connection_id}/schemas/{schema}/tables/{table}/columns

Latest Fivetran outages

3rd Party: Multiple Quickbooks connections sync failed - 1 day ago

3rd Party: Multiple Twitter Ads connections failing due to 500 errors - 1 day ago

Sync start delays caused by Azure outage in East-US-2 region - 3 days ago

Some syncs are failing starting at 8AM Pacific time. - 4 days ago

3rd Party: Multiple Twitter Ads Connections Sync Failures Due to Access Level/Permission Error (Code 453) - 5 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook