Outage in Fivetran

Some Reddit_ads connectors are failing with the error "Too Many Requests"

Resolved Minor
June 21, 2025 - Started 18 days ago - Lasted about 6 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Reddit Ads
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 06/21/2025 05:22PM

This incident has been resolved. We have observed that instance rates are returning to normal levels and affected connectors are syncing successfully.

Incident Summary
Description:
Starting June 21, 2025, Reddit_ads connectors were failing with the error "Too Many Requests".

Timeline:
Incident Start Time: June 21, 00:30 (UTC+0)
Incident End Time: June 21, 13:00 (UTC+0)

Cause:
Triggering the historical re-sync for Reddit Ads resulted in a 'Too Many Requests' error for some connections.

Resolution:
Many connections have been recovered automatically.
Some connections got stuck, so we are triggering them manually to complete a sync.

MONITORING 17 days ago - at 06/21/2025 03:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 18 days ago - at 06/21/2025 11:00AM

The issue has been identified and we are working to resolve it.

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