Outage in Fivetran

Xero Connectors Impacted by Authentication Failures

Minor
June 24, 2025 - Started about 11 hours ago
Official incident page

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Outage Details

We have identified the root cause of the issue causing Xero connectors to fail with the following error: "Please re-authorise." A fix is currently in progress, and we will provide further updates soon.
Components affected
Fivetran Xero
Latest Updates ( sorted recent to last )
IDENTIFIED about 7 hours ago - at 06/24/2025 08:26AM

The fix has been successfully implemented. To resume normal sync operations, a one-time re-authorization of the connector is required. Once re-authorized, the connector should begin syncing data as expected.

IDENTIFIED about 11 hours ago - at 06/24/2025 04:26AM

We have identified the root cause of the issue causing Xero connectors to fail with the following error: "Please re-authorise." A fix is currently in progress, and we will provide further updates soon.

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