Outage in Fivetran

3rd Party: Multiple Facebook connectors are not syncing the reporting data to destination.

Resolved Minor
June 25, 2025 - Started 4 months ago - Lasted about 17 hours
Official incident page

Incident Report

The issue has been identified and we are working to resolve it.
Components affected
Fivetran Facebook Ads

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/26/2025 10:06AM

This incident has been resolved. We have observed that affected connectors are now syncing successfully.

MONITORING 4 months ago - at 06/26/2025 09:20AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 06/26/2025 07:24AM

Meta has updated their status page, confirming that they have resolved the issue from their side. We are doing internal validation to confirm if things are getting back to normal

https://metastatus.com/marketing-api

IDENTIFIED 4 months ago - at 06/25/2025 05:37PM

The missing data has been identified as the Facebook Ads API failing to return data for reporting requests. Facebook community posts indicate this behavior is also affecting other customers.

We have raised a ticket with Facebook support to address the issue.

IDENTIFIED 4 months ago - at 06/25/2025 05:20PM

The issue has been identified and we are working to resolve it.

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