Outage in Fivetran
3rd Party: Some Pendo Connections Failing: “Primary key columns contain out of range values"
Resolved MinorIncident Report
We have identified an issue with some Pendo connections where syncs are currently failing due to out-of-range primary key values. We will continue to investigate and provide additional updates.
Components affected
Fivetran PendoTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/01/2025 02:05PM
We have resolved this incident.
MONITORING
10 months ago - at 07/01/2025 11:10AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/01/2025 08:05AM
Source has changed the data format causing our parser to incorrectly process data, leading to corrupted fields in multiple tables. Fivetran Engineering team has reached out to Pendo support to work on the fix.
IDENTIFIED
10 months ago - at 06/30/2025 07:30PM
We have identified an issue with some Pendo connections where syncs are currently failing due to out-of-range primary key values. We will continue to investigate and provide additional updates.
Latest Fivetran outages
Some syncs are failing starting at 8AM Pacific time. - 4 days ago
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