Outage in Fivetran
Aircall connectors are experiencing 400 errors on the Numbers endpoint
Resolved MinorIncident Report
The issue has been identified and we are working to resolve it.
Components affected
Fivetran AircallTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/05/2025 03:15PM
We have resolved this incident.
MONITORING
10 months ago - at 07/05/2025 12:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 07/05/2025 10:09AM
As per the update from Aircall, the 400 Bad Request error on the /numbers endpoint is due to a nested welcome message within the IVR message field, which violates their expected payload structure; we’re aligning with their guidance to make the necessary changes and are also evaluating alternate solutions.
INVESTIGATING
10 months ago - at 07/05/2025 06:56AM
The numbers endpoint is failing with a 400 Bad Request for some Aircall connectors. We have contacted the source support regarding this.
IDENTIFIED
10 months ago - at 07/05/2025 05:25AM
The issue has been identified and we are working to resolve it.
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