Outage in Fivetran
Aircall connectors are experiencing 400 errors on the Numbers endpoint
Resolved Minor
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Outage Details
The issue has been identified and we are working to resolve it.
Components affected
Fivetran AircallLatest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 07/05/2025 03:15PM
We have resolved this incident.
MONITORING
25 days ago - at 07/05/2025 12:15PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
25 days ago - at 07/05/2025 10:09AM
As per the update from Aircall, the 400 Bad Request error on the /numbers endpoint is due to a nested welcome message within the IVR message field, which violates their expected payload structure; we’re aligning with their guidance to make the necessary changes and are also evaluating alternate solutions.
INVESTIGATING
25 days ago - at 07/05/2025 06:56AM
The numbers endpoint is failing with a 400 Bad Request for some Aircall connectors. We have contacted the source support regarding this.
IDENTIFIED
25 days ago - at 07/05/2025 05:25AM
The issue has been identified and we are working to resolve it.
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